We categorise our Pre-Loved items in grades, from A to D. This is based on the condition of the item and will not affect the overall performance of the item. The grading conditions are non-negotiable and by purchasing the item you are agreeing to the grading terms highlighted below:
New with damaged packaging / like new or almost as good as new. The original packaging is likely to be slightly damaged. The item will be in perfect working condition. Extremely small marks may be present on the item but very minor.
Likely to have been used once or twice for hires. The original packaging is likely to be slightly damaged. B grade items will have the odd mark, nick or possible slight cosmetic marks/damage. Grade B items will still perform perfectly.
The original packaging is likely to be damaged. Grade C items are perfectly usable and will not have any performance-related shortcomings. Simply the aesthetic and the condition of the item will vary to that of a brand new, unused item.
Likely to not be delivered in its original packaging. Will have been used for hire. Grade D items will have larger or more frequent marks than those listed as Grade C. The Grade D items will perform perfectly however it will come with some aesthetic damage.
Refunds are not accepted on Pre-Loved products.
Discount codes cannot be used on Pre-Loved products.
Warranties are no longer valid on Pre-Loved products.