RENTAL PROCESS, PAYMENT & CANCELATIONS
No. We do not take deposits.
We can be flexible and we do offer our hire item/s on short term hire for special events, training sessions, short adventures, photoshoots and more. Please note that event hires are priced separately from our standard hire options.
Please email us at hello@snowclothinghire.co.uk with brief details of your event and what you are looking for. Then we will be in touch to discuss!
We offer a 14 day cancellation period- please see our
t&cs
Yes we offer the opportunity to purchase the hire item you have hired from us with a discount applied (subject to availability). If you are interested in purchasing your hire item, drop us an email & we will send you a quote.
Yes we offer the opportunity to extend your hire (subject to availability). If you head over to our ‘Post Hire’ section on the website you will find the hire extension option. Just select the hire item you have via the drop down and select how long you would like to extend for, add to cart and make payment and the hire will be extended for you!
CLEANING & DAMAGE TO THE PRODUCT
In the unlikely event you feel that you have received a damaged product, please email us at at hello@snowclothinghire.co.uk immediately to discuss.
If you damage the hire item, you will be required to pay a charge. Please refer to our Terms & Conditions.
You agree that you shall return the item in a clean
and tidy condition, as applicable depending on the item hired. Please refer to your hire return
instructions.
RETURN
Please refer to your hire returns info
booklet
Please refer to your hire returns info booklet
Please refer to our Terms & Conditions.
DELIVERY & SHIPPING
Once your order has been dispatched you will receive an email
with delivery tracking details.
Please contact us to discuss
In the unlikely
event that the hire item arrives late, please email us at immediately to discuss.
SHIPPING COSTS
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Our delivery costs vary for each items
This vary for each items
GENERAL QUESTIONS
Drop us an email to discuss your needs and we will do our best to help out if we can.
We accept payment by credit or debit card. All credit and debit cardholders are subject to validation and authorisation by your card issuer. If the issuer of your card declines payment, you will be notified at the point of purchase.
Email us at hello@snowclothinghire.co.uk